To whom it may concern,
Let me first mention that this testimonial of our buying experience with John is unsolicited by him, entirely my idea because John deserves it.
My partner and I were first introduced to John over a phone conversation last fall when I called his office for info on one of their properties for sale.
We are not millionaires, our money is hard earned and we tend to be risk averse, hate being pressured into major decisions, we are honest and steer away from dishonest people, we expect nothing but the best as we have both been brought up to deliver our best whatever we undertake. John Swanson’s professionalism transpired from the first few conversations we had and throughout our entire purchase experience. John is the kind of person who cares. He is a listener, what a wonderful attribute for a sales professional! He is attentive to our needs, placing himself into our shoes constantly.
John is patient. He responded to our calls and countless mails in a heartbeat, his responses were thorough and to the point, he addressed all our questions even if to say he would get back to us with the answer, John will not misguide you with assumptions. John was truly motivated by our project; he provided the right amount of guidance at the right time, leaving us as much thinking time as we needed, never pushy. He’s not in it for a short time but for the long run, which makes a world of difference in attitude, suddenly selling the right place for the buyer when the buyer’s ready is all that matters if you care about referrals! I know as I’ve also been making a living in sales for over 25 years in the industrial purchase world. The personal purchase world on the other hand is one of emotions for the buyers, where having the right professional guide you through to the right choice is GOLD.
Weather you contemplate a million dollar plus purchase or an entry level purchase like ourselves, I’m totally confident that John will make the difference in your choice of investment as he has for us.
Thanks again John, we love our place more and more with time, makes no doubt to us now that you were right about where you thought we’d be happier !
Regis Drouin, A.Sc.T.
I wanted to send you a note to let you know how happy I have been with the assistance of John Swanson and his assistant in locating and orchestrating my purchase of a lovely property in Puerto Vallarta.
I am not "new" to buying properties, but I must say that John provided the best level of service and professionalism I have ever experienced. John showed incredible patience and foresight in helping me locate the "ideal" property for me at the price parameters I had set (which is no small feat since I am a notoriously fussy and detail-oriented client.) John did not get flustered at the number of properties he had to show me and he always seemed to have the data at his fingertips (or was able to locate it in a very timely fashion) for the queries I made about those properties.
Once the decision was made on which property to buy, John was there every step of the way, making a daunting task (the purchase of a property in a foreign land) easy, understandable, and comfortable. And with the very able help of his assistant, John was able to provide a turn-key "concierge" service like I have never experienced, so that telephone, internet, TV satellite, etc. were all in place and functioning; he even helped me set up my bank account! This was truly a "hands on" experience, making the transition to Puerto Vallarta easy and painless.
You are very lucky to have John as part of your team. And if friends from the States ever show any interest in buying a property in P.V., I will certainly direct them to John and Boardwalk Realty.
John you have been very helpful…when we travelled Italy a few years ago by car we used a GPS and could not have done it without it…we think of you, Michael and Ana and your office as our personal GPS…simply put we could not have done all this without you!
Frank and Wendy Ann